Policies

By making a booking at Stonehaven, you are agreeing to abide by the following important policies:

  • A deposit of 20% of the total amount will be charged to your credit card upon confirmation of your reservation.
  • There is no smoking indoors, and if outdoor smoking takes place, an ashtray is mandatory.
  • Adults only.
  • Standard Check in time is between 3:00 and 7:00 PM (you may be able to arrange with us to drop off your baggage prior to check in for safe keeping).
  • Maximum 2 guests per suite
  • No Guest pets
  • Guests are responsible for any damages.
  • Final payment is due upon arrival, by cash, credit card

Cancellation Policy

We require a minimum of 7 days notice for any changes or cancellations to your reservation.  Any cancellations or changes made within the 7 day window, you will be charged the full amount of your stay, unless we are able to rebook the suite.  We advise everyone to get Trip Cancellation Insurance through your local travel agent.

If you have any questions or concerns regarding the above policies, please be sure to ask prior to booking.

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